Privacy Policy

Privacy Policy

Effective Date: [05/07/2025] Last Updated: [05/07/2025]

1. Introduction

Welcome to OnlyTipTop, a registered DBA under GR.FAMILY STORE LLC ("Company", "we", "our", "us"). We respect your privacy and are committed to handling personal and business-related data responsibly. This Privacy Policy explains how we collect, use, store, and safeguard information when you interact with our website   https://onlytiptop.com  and services.

By continuing to use our website, you acknowledge and agree to the practices outlined in this Privacy Policy.

2. Information We Collect

We collect and process information as necessary for our business operations, including:

• Personal Information (e.g., name, email, phone number, billing, shipping details)
• Business Information (e.g., company name, invoicing details, transaction records)
• Technical Data (e.g., IP address, browser type, device identifiers)
• Communication  Data (e.g., messages, inquiries, customer service interactions)

3. How We Use Your Information

We use collected data to:

• Provide, manage, and improve our services
• Process transactions, invoices, and customer inquiries
• Enhance security and detect fraudulent activity
• Communicate updates, service notices, and optional marketing content
• Meet legal and regulatory requirements

We do not use customer data beyond necessary business operations or legal compliance.

4. Payment Information Security

We do not store full payment details on our servers and rely on third-party payment providers, who securely process all transactions using industry-standard encryption protocols.

5. Data Security Measures

We take reasonable precautions to protect personal and business information by implementing:

• Encryption for sensitive data storage and transmission
• Secure access controls to limit unauthorized access
• Periodic security assessments to improve protection measures

While we strive to implement strong security safeguards, no system can be guaranteed 100% secure. If you suspect unauthorized access, please contact us at info@onlytiptop.com 

6. Data Sharing & Third-Party Services

We engage with third-party service providers to facilitate essential business operations, including, but not limited to, payment processing, invoicing, shipping, and website functionality. While we strive to work with providers that adhere to industry privacy and security standards, their independent policies and practices remain beyond our control.

What We Do Not Do:

• We do not sell customer data, including business-related information.
• We do not share customer data beyond necessary business operations or required legal obligations.

What We May Do:

• Share necessary information with third-party financial institutions and payment processing providers to securely facilitate transactions. These providers apply industry-standard encryption and fraud prevention measures to protect payment data.
• Provide shipping details (such as name, address, and order information) to  third-party logistics and fulfillment providers to ensure accurate and timely order delivery.
• Disclose information when legally required or requested by government authorities.

7. Third-Party Links & External Websites

Our website may contain links to third-party websites. We are not responsible for third-party websites' privacy policies or practices and recommend reviewing their policies before providing any personal information.

8. Age Restrictions

Our services are intended for individuals aged 18 and older. By making a purchase on our website, you confirm that you are at least 18 years old. If we become aware that a minor has provided personal information or attempted to make a purchase, we will take appropriate steps to remove such data.

9. Legal Compliance & Data Retention Periods

We retain customer data only as necessary to comply with legal, financial, and operational obligations. Once data is no longer needed, it is securely archived or deleted in accordance with applicable regulations.

10. Your Rights & Choices

Depending on your location and applicable privacy laws, you may have certain rights regarding your data, including:

• Access & Correction: You can request access to or corrections of your data
• Data Deletion: You can request deletion of certain data, subject to legal and business retention requirements

Marketing Preferences: You can update your communication preferences, including opting out of promotional communications, by contacting us at info@onlytiptop.com

11. Cookies, Tracking Technologies & Email Engagement

We may use cookies and similar tracking technologies to enhance website functionality and analyse visitor interactions. Additionally, we may use email tracking technologies, such as tracking whether emails are opened or links are clicked, to evaluate engagement with our marketing communications.

Users can opt out of promotional emails by clicking the unsubscribe link in the email footer or adjusting their communication preferences in account settings. Additionally, users can manage their tracking preferences through browser settings or by disabling cookies via our website’s privacy controls.

12. Compliance with Privacy Laws

We strive to follow best practices for data protection in accordance with applicable privacy standards. However, compliance may vary based on jurisdictional requirements.

If you have concerns regarding specific privacy regulations, please reach out to us.

13. Policy Updates & Changes

We reserve the right to modify this Privacy Policy to reflect changes in business practices, technological advancements, or regulatory requirements. We will notify users of significant policy updates by posting changes on our website and, if applicable, through direct communication.

14. Contact Us

For questions regarding this Privacy Policy or data-related inquiries, please contact:

• Email: info@onlytiptop.com
• Website: https://onlytiptop.com